New updates are added at the bottom of this story …

The original story (published August 11, 2021) follows:

Fitbit offers an extensive portfolio of smartwatches and trackers, including the Fitbit Ace, Inspire, Charge series and many more.

While Fitbit provides Support to all the trackers and smartwatches currently in its portfolio, it also supports some of its discontinued products.

Fitbit Charge 4

This means that the fitness provider is providing software updates including improvements, bug fixes, and even new features for their devices.

However, there are times when Fitbit trackers and smartwatches do not perform as they are supposed to. The Fitbit community is full of bug reports and discussion threads from Fitbit users.

Fitbit tries to resolve most issues and issues by quickly helping affected users through various troubleshooting steps and software updates. However, it is not possible to get rid of every problem when it comes to software.

Fitbit sense

As a reminder, there have been reports of several connectivity issues with Fitbit Luxe, notifications not coming on Fitbit Versa 3, and more.

On the other hand, there were issues with synchronizing SpO2 data and “notification service not working” with the Fitbit app which is used to manage trackers and smartwatches on smartphones.

In addition, the Fitbit operating system Update 5.2.1 was released fairly recently for Fitbit Sense and Versa 3, however, it did more harm than good. More on that here.

Fitbit Versa 3

Overall, there is always a possibility of bugs and issues affecting gadgets like those from Fitbit, even after proper maintenance.

Thus, we will keep an eye out for all issues and issues that affect or will affect Fitbit products. Apart from that, we will also be tracking software updates for trackers, smartwatches, and the Fitbit app.

So, be sure to keep a weather eye on this tracker as we will be constantly updating it as we get new information.

Update 1 (August 16)

12:25 (IST): Fitbit users are reporting an issue where their Fitbits appear to be sending emails to its users’ contact lists. The Fitbit team says they are looking to prevent or minimize the impact.

fitbit problem

Update 2 (September 27)

5:26 p.m. (IST): The incorrect walk / floor meter bug also appears to affect the Fitbit Sense. A mod has confirmed that a fix is ​​in the works. Go here to find out more.

Update 3 (October 06)

6:36 p.m. (IST): Fitbit Luxe users with connectivity issues should make sure to install the latest available update if they haven’t already. The software update was supposed to fix the connectivity issues on the device.

Update 4 (October 12)

11:00 am (IST): The Fitbit Luxe receives a new update with version 1.151.16 and this version brings the SpO2 tracking tool with always-on display. Here is the changelog.

VERSION 1.151.16
– To keep the clock visible at all times, activate the always-on display setting. For more info, see How do I see the time on my Fitbit device?
– Luxe estimates your blood oxygen saturation (SpO2) while you sleep. For more information, see How do I track blood oxygen saturation (SpO2) with my Fitbit device?
– We have increased the font size on the screen of your tracker.
– This version includes bug fixes and improvements.

Update 5 (October 23)

6.30 p.m. (IST): Fitbit recognized the issue where the step sequence disappeared. The developers said they were working on a fix.

Well. We hear you. While it is not possible to retrieve the sequence of steps, our team are aware of this issue and are working to identify a solution as quickly as possible. We are sorry for any problem. We thank you for your patience and look forward to getting you back on track. (Source)

Update 6 (October 30)

7:00 p.m. (IST): Fitbit Sense and Versa 3 receive the Fitbit OS 5.3 update. Check out the full changelog for the update below.

– Your smart watch’s status indicators let you know when your device’s battery is very low, the Do not disturb or sleep mode setting is on, or your device is not connected to your phone. For more information, see How do I navigate my Fitbit device?

– Use the outdoor exercise mode in the Exercise app to track outdoor activities like kayaking, skiing, etc. For more information, see How do I track my workouts with my Fitbit device?

– This version includes bug fixes and improvements.

*************************************************** **************************************
Fitbit software updates, issues, and issue tracking:
*************************************************** **************************************

Tracking Fitbit software updates

Tracking Fitbit bugs, issues and issues

Bug / problem Device (s) concerned Status
Connectivity issues (synchronization) Fitbit Luxury Fixed
Problem tracking too many stairs (incorrect number of floors) Fitbit Versa 3 / Sense Recognized
Notifications do not pass Fitbit Versa 3 Recognized
Excessive battery drain due to constant update / installation of Coach app Fitbit Versa 3 Fixed
SpO2 data synchronization bug Fitbit app Fixed but still persists, according to reports
Bug / problem Device (s) concerned Status
“The notification service is not working. ” Error message Fitbit app Workaround
Sleep score is not displayed Fitbit Versa 3 Recognized (workaround)
Heart rate tracking issue (inaccurate data) Multiple devices Not recognized
“Check the charger. The battery does not charge ‘error Fitbit Charge 4 Workaround
Cannot stop swim tracking (clock) Fitbit sense Workaround
Bug / problem Device (s) concerned Status
Slow charge Fitbit Versa 3 Not recognized
Does not charge, does not start (blank / black screen) or stuck on the logo Fitbit Ionic Not recognized
Emails to family and friends Multiple devices Recognized
The step sequence is gone Multiple devices Recognized

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